Business Consulting

 

CLIENT PERPECTIVES - Strategic/OPERATIONAL

TRANSACTIONAL EXPERIENCE

Delivery Center Review

We evaluate your center on best practices and recommend improvements.

Industry Benchmarking

We base our reports on competitive performance data in your sector

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Lifetime Value Analysis

BVA analyzes your data to identify your most valuable customers and suppliers

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Social Media Research

BVA offers social media benchmarking and customer experience assessment

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.